Making that first phone call is sometimes the hardest step. But don’t worry– Reyna and Deb are great phone people, and they’ll put you at ease right away. If you are calling for a new patient comprehensive exam, they’ll ask you a few questions and let you know what to expect at your first visit. If you are ailing with an emergency, we’ll make every effort to schedule you in a timely manner.
Your first visit will take 90 minutes, and will go something like this: You’ll spend the first 15 minutes with Debbie, our treatment coordinator. Then you’ll meet Elizabeth or Angie, our hygienists, and either Dr. King or Dr. Aloe. (If you have a doctor preference, just let Deb know.)
The next thing we’ll do is a new-patient comprehensive mouth exam. This entails an oral cancer screen, digital photos of your teeth, and a periodontal exam, which indicates how healthy your gums are. Then we’ll take radiographs of your teeth to help us diagnose any hidden problems you can’t feel yet. If you need a routine cleaning, we’ll do that too. If you have signs of moderate to advanced gum disease, or an extraordinary amount of calculus (tartar) on your teeth or below your gumline, you may need more than a routine cleaning. We’ll explain that at your next scheduled visit, the treatment consultation.
During your treatment consultation, we’ll take you on a virtual tour through your mouth, using the digital photos we obtained at your first visit. This helps to explain what treatment we are recommending for you, and helps you understand why we are recommending it. Then we’ll lay out a road map, so to speak, that will prioritize the things in your mouth that need attention. If something in your mouth is troubling you, tell us. We’ll make that top priority.
After your treatment consultation, you will be given the opportunity to schedule for treatment.
We respect you and your time commitments and for this reason make every effort to stay on schedule. In a perfect world, that works perfectly! But occasionally, dental emergencies demand our time and attention. We sincerely apologize if this situation ever causes you to wait. On the flip side, if you are ever unable to keep your appointment, please call us as soon as you can. We’ll use that time for someone with a dental emergency.